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Reality in running a small business means knowing
exactly what you've got to do but not having enough time to
do it. If you understand how guerrilla marketing can propel
you into hyperprofitability but can't take the steps to activate
and maintain the process, your understanding is wasted.
Here's the deal: Marketing can succeed only
if time and energy are devoted to it regularly. Insight and
understanding, savvy and skill are useless unless action is
taken and somebody is paying close attention to the marketing
process. Maybe that somebody will be you. But perhaps you're
too busy attending to the details of operations, finance,
production, sales or service. If that's the case, that somebody
should be your designated guerrilla -- an individual who has
the expertise, interest, desire and time to mastermind your
marketing.
Select that person from within your company
or from the outside. There are lots of hired guns who will
be delighted to eat, sleep and obsess over your marketing.
Just be sure you select somebody. Find someone who will approach
the marketing function in true guerrilla fashion -- with enthusiasm,
confidence, high energy, and a killer instinct. If the person
running your marketing show now doesn't have those attributes,
get yourself another guerrilla.
Marketing, for all its sophistication, is just
like a little baby in that it needs constant attention and
thrives best when it is nurtured and guided. Unless you or
your designated guerrilla provide this parenting, your company
will begin to fade from your customers' and prospects' minds.
The companies that get into trouble are often those that establish
marketing momentum, then move on to other things. Those other
things should always include more and better marketing --
because marketing is a continuing connective process and not
a series of disconnected events.
Your designated guerrilla should be a person
who knows how many marketing weapons are available to you,
how many you can create right in your own office, which ones
are free, what your competition is up to, and what kind of
new technology can help you. Perhaps your designated guerrilla
will be your marketing director or director of sales. It might
be a marketing consultant, the account supervisor at an ad
agency. It might be you. Just be sure it's someone who shares
your vision and absolutely loves every aspect of marketing.
If you don't have a good one, you're going to
miss a lot of opportunities. You'll constantly be in a position
where your marketing must react rather than act. And the spirit
of your company will never come shining through. If the person
you need to shepherd your marketing doesn't quite know how
to plan, launch, maintain and succeed with a guerrilla marketing
attach, train them. The science, art and business or marketing
can be learned. You don't have to be a born guerrilla. There
are books, seminars, lectures, courses, newsletters, Internet
sites, and audio cassettes that can give a bright person more
solid and realistic information about marketing than four
years of study at a university that teaches Dark Ages tactics
for companies with billion-dollar budgets.
How much time should your designated guerrilla
spend attending to the actions required by guerrilla marketing?
The most time will be necessary at the outset;, when the planning
is done. Less time will be required during the launch phase,
when the weapons are fired. And still less time, but constant
time -- must be devoted as you sustain the attack. That time
will be devoted to three tasks: maintaining the attack, tracking
your marketing efforts, and developing improved marketing.
It is rare for time to be spent more valuable in your pursuit
of profits and joy.
Of the many reasons for business failures, an
inability to market aggressively and constantly ranks right
near the top. When that happens, the finger of fault always
points to the CEO -- the person who is too busy with other
business functions to give proper attention to marketing,
too egotistical to delegate the function to someone else,
or too ignorant of the power of marketing to realize the need
for consistent nurturing.
(C)2000 Jay Conrad Levinson www.gmarketingcoach.com
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